Zoho FSM pricing
FSM is priced on how many service appointments you run each month, not on user count. Standard and Professional editions at the common volume tiers:
Prices are Zoho's published South African list prices in rand, per month, by service appointment volume, excluding VAT. Licences are bought from Zoho directly — we do not mark them up.
| Edition | Billed monthly | Billed annually |
|---|---|---|
| Standard — 60 appointments | R420 | R350 |
| Standard — 100 appointments | R700 | R560 |
| Standard — 200 appointments | R1 400 | R1 120 |
| Standard — 300 appointments | R1 820 | R1 400 |
| Professional — 60 appointments | R630 | R490 |
| Professional — 100 appointments | R1 050 | R840 |
| Professional — 200 appointments | R2 100 | R1 680 |
| Professional — 300 appointments | R2 800 | R2 240 |
- Higher tiers run to 20 000 appointments a month; we size the tier during discovery.
Pricing correct as of 1 September 2026. Zoho may change list prices, editions and add-ons at any time — we confirm the current figures in your quote.
Book a discovery call
Tell us how many departments and users are involved, and what still runs on spreadsheets or paper. We will come back with implementation and licensing numbers.